FAQ
Investment FAQ
Rewards
Payments
Make your investment
- Wholesale Investors
- How to upgrade your investment
- What is the cooling off period?
- How do you register interest to invest?
- How do I actually invest?
- What does pre-registration mean?
General
Contact Us
Corporate Branding
General Enquiries
Wholesale & Retail
Media Contact
FAQ
Kickstarter - Stainless Steel Bottle
- What is the Stainless Steel memobottle?
- How can I purchase a Stainless Steel bottle?
- What is Kickstarter?
- How long will the Kickstarter campaign run for?
- When can I expect delivery?
- What currency is used?
Wholesale
Ordering
General
- Can I put drinks other than water in my bottle?
- CanI I put carbonated drinks and hot drinks in the bottle?
- Are the bottles freezer safe?
- I forgot to enter the discount code
- What colour does memobottle come in?
- Do you offer personalisation?
Products
- What is the weight of each bottle?
- How do I send a gift card?
- A6 Hand Sanitiser
- Will there be a Glass version?
- Is the memobottle insulated?
- Are the Gift Pack items packaged together or separately?
Shipping
- How long to ship?
- How do I check the status of my order?
- I ordered on the AUS store and I am missing items for my order?
- How do I track my order?
- Will there be any custom fees?
- Will I have to pay VAT?